Who is the service for: Anyone
How does it work: The patient has a consultation with a member of the pharmacy team - in a private consultation room if the patient chooses.
Can help with:
- Aches and pains including earache, headache, migraine, back pain and toothache
- Bruises, sunburn and other minor burns and scalds
- Conjunctivitis, cold sores and mouth ulcers
- Constipation and piles (haemorrhoids)
- Coughs and colds including blocked nose (nasal congestion) and sore throats
- Hayfever, dry eyes and allergies (including rashes, bites and stings)
- Head lice (nits)
- Mild skin conditions such as ache, eczema, psoriasis, impetigo, athlete’s foot
- Nappy rash and teething
- Period pain, thrush and cystitis
- Vomiting, heartburn, indigestion, diarrhoea and threadworms
- Warts and verrucas.
How to access the service: Just drop-in. Your practice can refer patients to this service as well.
Where is this service: Patients can find their local community pharmacy by visiting https://beta.nhs.uk/find-a-pharmacy/
Opening times: Most practices are open 9am-6pm. Supermarkets pharmacies tend to open longer until 8, 9 or 10pm. Find opening times, maps and telephone numbers for local pharmacies at https://beta.nhs.uk/find-a-pharmacy/
MEDICINES USE REVIEW
Who is the service for: Anyone aged 18+ who needs advice about the medications they’re taking.
This service can really help patients because the pharmacist can spend some time giving 1-2-1 support making sure that the patient understands their medicines. It also helps to reduce medicines wastage by encouraging the patient to only order what medicines they need.
How does it work: The pharmacist reviews the patient’s use of their medication to ensure they understand how to use their medications, why they have been prescribed and discuss any problems. Where necessary, the pharmacist will feed back to the prescriber if there any issues/concerns. Usually conducted once a year.
How to access the service: Drop-in and request the service. It’s always best to advise the patient there may be a short wait if the pharmacist is on lunch etc. Your practice can refer patients to this service as well.
Where is this service: Patients can find their local community pharmacy by visiting https://beta.nhs.uk/find-a-pharmacy/.
Opening times: Most practices are open 9am-6pm. Supermarkets pharmacies tend to open longer until 8, 9 or 10pm. Find opening times, maps and telephone numbers for local pharmacies at https://beta.nhs.uk/find-a-pharmacy/.
NEW MEDICINES
Who is this service for: For any patient with a long term condition to manage their new medicine alongside their existing medication.
This service can really help patients because the pharmacist can spend some time giving 1-2-1 support making sure the patient understands their new medicines, how they will react with their existing medication, support self-management and reduce hospital admissions due to adverse reactions from medicines.
How does it work: The review helps the patient to understand what and how to take their medicines properly, highlight any problematic side effects and how to solve these where appropriate and reduce medicine wastage, usually by encouraging the patient to only order what they need.
How to access the service: Drop-in and request the service. It’s always best to advise the patient there may be a short wait if the pharmacist is on lunch etc. Your practice can refer patients to this service as well.
Where is this service: Patients can find their local community pharmacy by visiting https://beta.nhs.uk/find-a-pharmacy/.
Opening times: Most practices are open 9am-6pm. Supermarkets pharmacies tend to open longer until 8, 9 or 10pm. Find opening times, maps and telephone numbers for local pharmacies at https://beta.nhs.uk/find-a-pharmacy/.
FLU VACCINATIONS
Who is the service for:
- Anyone aged 65 years and over
- Pregnant women aged 18 or over (including women that become pregnant during flu season)
- Anyone aged 18 or over living in long-stay residential care homes or other long-stay care facilities
- Social care workers
- Carers aged 18 or over
- Anyone aged 18 or over living with someone aged 18 that has a weakened immune system
- Anyone aged 18-65 with one or more of the following conditions:
- Chronic respiratory disease such as severe asthma, COPD or bronchitis
- Chronic heart disease such as heart failure
- Chronic kidney disease
- Chronic liver disease
- Chronic neurological disease such as Parkinson’s disease or motor neurone disease or learning disability
- Diabetes
- Weakened immune system due to disease (such as HIV/AIDS) or treatment (such as cancer treatment)
- Asplenia or spleen dysfunction
- Morbid obesity
How to access the service: Drop-in and request the service. It’s always best to advise the patient there may be a short wait if the pharmacist is on lunch etc.
Where is this service: Patients can find their local community pharmacy by visiting https://beta.nhs.uk/find-a-pharmacy/.
Opening times: Most practices are open 9am-6pm. Supermarkets pharmacies tend to open longer until 8, 9 or 10pm. Find opening times, maps and telephone numbers for local pharmacies at https://beta.nhs.uk/find-a-pharmacy/.
ALCOHOL DEPENDENCY ADVICE
Who is the service for: People aged 16+ who wish to reduce or give up drinking alcohol.
This service can really patients with alcohol consumption problems because it:
- improves access and choice
- is closer to people’s homes
- provides quicker access to early assessment of potential alcohol related harm
- provides evidence based advice and support
- provides an early intervention to reduce the number of people who may become alcohol dependent
- minimises the impact on the wider community by reducing the levels of alcohol related crime and anti-social behaviour
- reduces alcohol related illnesses and deaths by helping people to reduce or give up drinking
How to access the service: Drop-in but always best to advise the patient there may be a short wait if the pharmacist is on lunch etc. Your practice can refer patients to this service as well.
Where is this service: Patients can find their local community pharmacy by visiting https://beta.nhs.uk/find-a-pharmacy/.
Opening times: Most practices are open 9am-6pm. Supermarkets pharmacies tend to open longer until 8, 9 or 10pm. Find opening times, maps and telephone numbers for local pharmacies at https://beta.nhs.uk/find-a-pharmacy/.
FALLS PREVENTION
Who is the service for: Older people (aged 65+) who are taking three or more medicines
OR prescribed ‘high-risk/culprit’ medication that could cause imbalance or falls
How does it work: The pharmacist will ask the patient about their falls history and identify any medicines that could cause side effects that may contribute to falls. Using the North Yorkshire Falls Screening Tool, the pharmacist will ask the patient if they have any problems with vision or continence. They will also ask if the patient smokes or has any alcohol consumption issues.
This free service can really help patients at risk of falls because the pharmacist can spend some time giving 1-2-1 support on how to prevent falls but also identify older people who may require bone sparing medication who aren’t already prescribed this.
How to access the service: Drop-in and request the service. It’s always best to advise the patient there may be a short wait if the pharmacist is on lunch etc. The pharmacy will also identify patients that would benefit from the service from their patient database. Your practice can refer patients to this service as well.
Where is this service: Patients can find their local community pharmacy by visiting https://beta.nhs.uk/find-a-pharmacy/.
Opening times: Most practices are open 9am-6pm. Supermarkets pharmacies tend to open longer until 8, 9 or 10pm. Find opening times, maps and telephone numbers for local pharmacies at https://beta.nhs.uk/find-a-pharmacy/.
SMOKING CESSATION
Who is the service for: People aged 16 or over who want to stop smoking.
How does it work: This free service offers weekly support for at least the first four weeks of a person’s quit attempt. Support may be offered by telephone where appropriate.
How to access the service: Drop-in and request the service. It’s always best to advise the patient there may be a short wait if the pharmacist is on lunch etc. The pharmacy will also identify patients that would benefit from the service from their patient database. Your practice can refer patients to this service as well.
Where is this service: Patients can find their local community pharmacy by visiting https://beta.nhs.uk/find-a-pharmacy/.
Opening times: Most practices are open 9am-6pm. Supermarkets pharmacies tend to open longer until 8, 9 or 10pm. Find opening times, maps and telephone numbers for local pharmacies at https://beta.nhs.uk/find-a-pharmacy/.